| 1. |
What audio formats are supports? |
| |
Visual MP3 CD Burner supports MP3, MP2, WAV
(compressed and uncompressed), WMA and Ogg Vorbis. |
| 2. |
Need I Convert all tracks to WAV files
first? |
| |
No. Visual MP3 CD Burner can record audio
file to CD On-The-Fly. |
| 3. |
Which Burn-Proof technologies are supported? |
| |
Visual MP3 CD Burner supports ALL Burn-Proof technologies,
which will make sure that you never have another failed burn again!
|
| 4. |
Is Burning Simulation supported? |
| |
You can click the "Test Burn"
button to have a burning simulation. |
| 5. |
What are the differents between Test Burn and Real
Burn? |
| |
The burning simulation won't change the
CD because its aser is turned off. This is the only difference of
them. |
| 6. |
How to insert a gap between two audio tracks? |
| |
Visual MP3 CD Burner uses "Track-at-Once"
(TAO) burning method. This method of recording will put a 2 second
gap between each audio track automatically. |
| 7. |
I am using a slow computer, can I use your software? |
| |
Yes. Please visit our "Burn
More Successfully" page. |
| 8. |
What CD drives does Visual MP3 CD Burner support?
|
| |
The Visual MP3 CD Burner has drive auto
detect functionality that allows the it to work with most modern IDE
drives. You can find the list of tested drives here.
However, if you do not find your drive in this list, it doesn¡¯t
mean that your drive is not supported by the program. |
| 9. |
How do I receive my software after purchasing?
|
| |
After you have successfully purchased our
software (either by our online store, or
by alternate purchase methods) you will
receive an e-mail from us. Inside this e-mail is your receipt for
the purchase, as well as a registration code.
You need to run Visual MP3 CD Burner , click "Register"
button from the main window. After that, enter the registration information
in that e-mail and click the "Unlock" button to complete
the process. Please note that you must enter the "Registration
Name" and "Registration Code" EXACTLY as shown in that
e-mail. |
| 10. |
Do I receive a CD with my purchase? |
| |
Yes. All of our products are available on CD-ROM for
an additional shipping fee. |
| 11. |
I do not feel comfortable using my credit card online,
what are my options? |
| |
If you do not feel comfortable using your credit card
to purchase any of our products via our secure online store, you may
use PayPal, FAX, Phone ,Postal Mail or Purchase Order. View our Alternate
Purchase Methods page. |
| 12. |
I have lost my registration code, where can I obtain
it? |
| |
We can look up your order in our database! Click here
to get it again. |
| 13. |
What Operating Systems is Visual MP3 CD Burner compatible
with? |
| |
Visual MP3 CD Burner supports Microsoft Windows 95/98
/Me/NT/2000/ XP platforms. |
Site Navigator: Visual MP3 Family > Visual
MP3 CD Burner > Support > FAQ
MP3 CD Burner Support
