| 1. |
How do I receive my software after purchasing?
|
| |
After you have successfully purchased our software (either
by our online store, or by alternate
purchase methods) you will receive an e-mail from us. Inside this
e-mail is your receipt for the purchase, as well as a registration
code.
You need to run Visual MP3 To Wav Converter, click "Register"
button from the "About" dialog. After that, enter the registration
information in that e-mail and click the "Unlock" button
to complete the process. Please note that you must enter the "Registration
Name" and "Registration Code" EXACTLY as shown in that
e-mail. For a step-by-step illustrated guide on how to enter your
registration code, please go to: How To Register |
| 2 |
Do I receive a CD with my purchase? |
| |
Yes. All of our products are available on CD-ROM for
an additional shipping fee. |
| 3 |
I do not feel comfortable using my credit card online,
what are my options? |
| |
If you do not feel comfortable using your credit card
to purchase any of our products via our secure online store, you may
use PayPal, FAX, Phone ,Postal Mail or Purchase Order. View our Alternate
Purchase Methods page. |
| 4 |
I have lost my registration code, where can I obtain
it? |
| |
We can look up your order in our database! Click here
to get it again. |
| 5 |
What Operating Systems is Visual MP3 To Wav Converter
compatible with? |
| |
Visual MP3 To Wav Converter supports Microsoft Windows
98 /Me /2000/ XP platforms. |
| 6 |
What wav formats are supported? |
| |
Visual MP3 To Wav Converter can convert MP3, MP2 or
even WAV files to the following wav formats:
Uncompressed WAV PCM, Microsoft ADPCM, NCT ALF2CD, DSP, GSM, VOX Dialogic
ADPCM, ALAW, ULAW, G.721, G.723 and G.726. Click here
for more information. |
| 7 |
I do not know what output format should I use. |
| |
If you want to burn audio CD, you can use Uncompressed
WAV PCM or Compressed NCT ALF2CD. They are all good for
keeping of CD-quality music; If you want to get a general compressed
wav file, you may use Microsoft ADPCM; The GSM format
is good for keeping of human speech. Click here
for more information. |
| 8 |
My question is not answered here. |
| |
If your question is not answered there, please feel
free to browse the support page or request
personal support. |
Site Navigator: Visual MP3 Family > Visual
MP3 To Wav Converter > Support > FAQ
MP3 To Wav Converter Support
