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iTrack Workgroup HelpDesk
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Description of iTrack Workgroup HelpDesk
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iTrack Workgroup is a database for tracking, reporting, and analyzing internal user support incidents. With iTrack you can record support and maintenance incidents, categorize and prioritize them, sort or filter by any criteria, print reports, and notify staff by email.
iTrack Workgroup can be used by any organization that does not require support for product development or external customers. It is designed specifically for medium to large size organizations that need to log and prioritize support issues, and notify users and managers of incident status. Typical users include legal firms, hospitals, schools, and government agencies.
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